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Helpdesk1800-2000-175 (10AM to 5.30PM IST)
INR
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Gold Rate Updated on: 20-11-2018 3:48:56 PM

  • 18 KT
    2401
  • 22 KT
    2900
  • 24 KT
    3166
x

SHIPPING POLICY

We are happy to provide free shipping on all orders for delivery within India. We strive to deliver your order accurately, in good condition, and always on time. We currently deliver to select cities across India. Click here to check pin codes we deliver to.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

We make our best efforts to deliver each item in your order within 7 business/ working days after you place your order. However in some cases, we may take longer to ship the order as we may have to produce /procure it. In the unlikely event that we are not able to deliver your order completely within 7 business/ working days of the order, we shall cancel the remaining unshipped part of the order, and send you an e-mail informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment or vide cheque.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to accept the package, and call our all day helpdesk 1800 - 2000 - 175 (10:00 am to 7:00 pm Except Sunday) or click to chat on your screen or e-mail us at ecomsupport@alukkasgroup.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. All shipments are fully-insured and require a signature confirmation from the recipient. Your order will only be shipped once your credit card number is approved by the issuing bank.

PLEASE NOTE: Recipient needs to keep a photo copy of any of the following national approved photo id proofs handy for receiving the delivery:

  • Pan card
  • Driving License
  • Passport
  • Voter identification card
  • Postal identification Card (Aadhar)

To ensure that your order arrives safely, the courier will require a signature from the recipient on delivery.

Our customer service may contact you for additional information if required. After your order is shipped, you may obtain a courier tracking number by logging in and checking the Order Info. You can track your shipment online on our shipping partner's website, as a registered user and click on the 'track order' tab and go to the specific order for which shipment has been done. There would be a docket number clicking on which the user would be redirected to shipping partner's website where the shipment details can be viewed.

  • Track your order

  • Free & easy return

  • Online cancellation

  • Free shipping

  • 7 days return

  • Easy Exchange

  • 53 years of trust

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Home About us

About us

Jos Alukkas is a brand that has been in the business of jewellery making for almost five decades. Founded in Kerala, we have close to 40 outlets across India. Jos Alukkas Jewellery takes pride in the fact that we are the first ISO 9001:2000 certified jewellery group in the world showcasing BIS certified 916 hallmarked gold. We are committed to the quality and purity of the jewellery we craft.



Josalukkas group is now headed by Sri.A.V.Jose.His three sons,Sri.Varghese Alukka,Sri.Paul.j.Alukka and Sri.John Alukka are the managing Directors. They revolutionised the market with the innovative concept of the Gold supermarket.


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© 2018 Jos Alukkas Group. All Rights Reserved

Jewellery Online shopping from Jos Alukkas

Jos Alukkas Jewellery has the distinction of being the first ISO 9001:2000 certified jewellery group in the world. It also showcases BIS certified, 916 hallmarked gold. It is this promise of premium quality that Jos Alukkas will now be offering its customers across India via its website, josalukkasonline.com.
Customers can be assured that the products sold on josalukkasonline.com are exactly the same as those being sold at Jos Alukkas’s retail stores. Shopping for jewellery on the website is almost as easy as shopping at the store. To search for products on the website, all you have to do is use the search field provided at the top of every page. The convenience of shopping whenever, wherever

A memorable shopping experience

Now Jos Alukkas jewellery is just a click away. So go ahead and choose from a wide variety of gold, silver, platinum and diamonds or indulge in pearls, rubies, emeralds, sapphires and topazes. Enjoy an easy, quick and secure online shopping experience on josalukkasonline.com. Undeniably, shopping for jewellery has never been so effortless!.

With love, from Jos Alukkas

With our online shopping facility, Jos Alukkas has thrown open a world of fabulous designs to jewellery connoisseurs across India. Easy to navigate, the site has a wide variety of jewellery from diamond and platinum to men’s jewellery to collections for children. When shopping with us, you can be assured of the best quality and workmanship in the products.
Everyone has a different jewellery dream; every occasion calls for something different. We, at Jos Alukkas, are constantly striving to bring you fresh designs that surpass your expectations. Come, browse through our numerous collections—you are sure to find just what you had in mind