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Welcome User, Helpdesk - 1800-2000-175 (10AM to 5.30PM IST)
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TERMS AND CONDITIONS
Introduction
This website is owned and operated by Alukkas Enterprises Pvt Ltd, which has its Registered & Corporate Office at Thrissur, India. By using the services provided by www.josalukkasonline.com, you agree to be bound by the terms and conditions listed below or as may be revised from time to time. Jos Alukkas reserves the right to change these terms and conditions without any prior notice, and in its sole discretion. All rights, including copyright, are owned by Alukkas Enterprises Pvt Ltd. Any use of this website or its contents, including copying or storing it in whole or part, without the permission of Alukkas Enterprises Pvt Ltd is prohibited.

If you have any queries about these terms and conditions or have any comments about our website, please e-mail us at ecomsupport@alukkasgroup.com or call us on our all day helpdesk 1800-2000-175 (10.00am - 7.00pm IST; Except Sunday )
Eligibility Criteria
Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use the website. If your age is below 18 years you are prohibited to use, purchase or/and contract from/with this website. Those who access this website from outside India are responsible for compliance with local laws, if and any to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. In case any Indian state prohibits direct sale of merchandise from other states and requires special documentation to affect such a sale without dual taxation, we retain the right to accept or reject the order if we receive one.
Pricing and Payment
Prices throughout the website are quoted in Indian Rupees (INR), and payment can only be accepted in Indian Rupees. Prices include VAT (Value Added Tax) / CST, packing and shipping charges. Gift packing costs (in case customer is given a choice) will be charged over and above the total price of your goods.

In case of international credit cards, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply based on your credit card policy.

Your payment card will be debited for your order on the day we send you the formal order confirmation.

All products and information displayed on www.josalukkasonline.com constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order.

No act or omission of Alukkas Enterprises Pvt Ltd, prior to the actual dispatch of the product(s) ordered, will constitute acceptance of your offer. If you have provided us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm dispatch and therefore acceptance of the order.

We have made every effort to ensure that the colors and sizes of our products are displayed accurately on the website. However, the colors you see on your monitor depend on the model of your monitor. We cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. Packaging of the product may vary from the packaging of the product displayed in the website.
Your Obligations
  • To provide true, accurate, current and complete information about yourself as prompted by the registration form on www.josalukkasonline.com

  • To maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Jos Alukkas has a reasonable ground to suspect that such information is untrue, inaccurate, and not current or not in accordance with this User Agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the website

  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Jos Alukkas for redelivery shall be claimed from you and you shall pay such cost.

  • To provide authentic and true information in all instances where any information is requested from you. Jos Alukkas reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation, your details are found to be untrue (wholly or partly), Jos Alukkas has the right to reject the registration and debar you from using the services of www.josalukkasonline.com and/or other affiliated websites without prior intimation whatsoever.

  • To ensure that the address at which the delivery of the product, ordered by you, is to be made is correct and proper in all respects.

  • To check the product description carefully before placing an order. By placing an order for a product you agree to be bound by the conditions of sale and invitation to offer included in the item's description.

Restrictions
Jos Alukkas reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Jos Alukkas reserves the right, at its sole discretion, to prohibit sales to any one as it may deem fit.
Site Security
Your are prohibited from violating or attempting to violate the security of this website, including, but not limited to:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorised to access.

  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation.

  • Attempting to interfere with service to any other user, host or network via means of submitting a virus to the site, overloading, "flooding", "spamming", "mail bombing" or "crashing

  • Sending unsolicited e-mail, including promotions and/or advertising of products or services

  • Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup, posting violations of system or network security which may result in civil or criminal liability. Jos Alukkas will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine, to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, but not limited to, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

Fraudulent Transactions
Alukkas Enterprises Pvt Ltd reserves the right to recover the cost of goods, collection charges, damages caused to www.josalukkasonline.com and legal expenses from persons using the site fraudulently. Alukkas Enterprises Pvt Ltd reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or omissions in breach of these terms and conditions.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to www.josalukkasonline.com on this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively, the "Comments") will be and remain www.josalukkasonline.com property. Such disclosure, submission or offer of any 'Comments' shall constitute an assignment to www.josalukkasonline.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the 'Comments'.

Thus, www.josalukkasonline.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. www.josalukkasonline.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The website will be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.

The www.josalukkasonline.com website does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant www.josalukkasonline.com the right to use the name that you submit in connection with any comments. You agree not to use a false e-mail address, impersonate any person or entity, or misinform origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to be indemnified to www.josalukkasonline.com and its affiliates for all claims resulting from any comments submitted by you. www.josalukkasonline.com and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.
Copyright & Trademark
www.josalukkasonline.com reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used in this website is the property of www.josalukkasonline.com or its suppliers and they are protected by Indian and international copyright laws.
Force Majeure
We shall not be liable for any delay in the performance or non-performance of any of our obligations or any loss or damages caused by any event that is beyond our control including, but not limited to, an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactment's of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.
Termination
This User Agreement is effective unless and until terminated by either you or www.josalukkasonline.com You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered/speed post that you no longer wish to be associated with this website, provided that you discontinue further use of this website.

www.josalukkasonline.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website. Such termination will be without any liability to www.josalukkasonline.com. Upon any termination of the User Agreement by either you or www.josalukkasonline.com, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the User Agreement or otherwise. www.josalukkasonline.com's right to any comments shall survive any termination of this User Agreement. Any such termination of this User Agreement shall not cancel your obligation to pay for the product already ordered from the website or affect any liability against you that may have arisen under the User Agreement.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Thrissur, Kerala, shall alone have exclusive jurisdiction in any proceedings arising out of this agreement.
Modification of Terms and Conditions of Service
www.josalukkasonline.com reserves the right at any time to modify the terms and conditions of this User Agreement without any prior notification to you. Subsequent to any such modification of the User Agreement, we will inform you of the modifications through e-mail at the e-mail address provided by you while registering on www.josalukkasonline.com. You can access the latest version of the User Agreement at any given time on www.josalukkasonline.com. You should regularly view the User Agreement on www.josalukkasonline.com. If the modified User Agreement is not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service, you are bound to agree and accept the modified terms and conditions and you undertake to abide by the modified User Agreement.
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Jewellery Online shopping from Jos Alukkas

Jos Alukkas Jewellery has the distinction of being the first ISO 9001:2000 certified jewellery group in the world. It also showcases BIS certified, 916 hallmarked gold. It is this promise of premium quality that Jos Alukkas will now be offering its customers across India via its website, josalukkasonline.com.

Customers can be assured that the products sold on josalukkasonline.com are exactly the same as those being sold at Jos Alukkas’s retail stores. Shopping for jewellery on the website is almost as easy as shopping at the store. To search for products on the website, all you have to do is use the search field provided at the top of every page. The convenience of shopping whenever, wherever

A memorable shopping experience

Now Jos Alukkas jewellery is just a click away. So go ahead and choose from a wide variety of gold, silver, platinum and diamonds or indulge in pearls, rubies, emeralds, sapphires and topazes. Enjoy an easy, quick and secure online shopping experience on josalukkasonline.com. Undeniably, shopping for jewellery has never been so effortless!.

With love, from Jos Alukkas

With our online shopping facility, Jos Alukkas has thrown open a world of fabulous designs to jewellery connoisseurs across India. Easy to navigate, the site has a wide variety of jewellery from diamond and platinum to men’s jewellery to collections for children. When shopping with us, you can be assured of the best quality and workmanship in the products.

Everyone has a different jewellery dream; every occasion calls for something different. We, at Jos Alukkas, are constantly striving to bring you fresh designs that surpass your expectations. Come, browse through our numerous collections—you are sure to find just what you had in mind.